Terms & Conditions | Momentum Infosystem

1. Introduction

Welcome to Momentum Infosystem. These Terms of Service govern your access to and use of our services, including our website, mobile application, and any other software or services provided by Momentum Infosystem (collectively referred to as “Services”).

By accessing or using our Services, you agree to be bound by these Terms.

2. Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Momentum Infosystem (“Momentum Infosystem”, “we”, “us”, or “our”), concerning your access to and use of thehttps://momentuminfosystem.com/website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto.

You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms and Conditions.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference.

We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions from time to time.

3. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms.

Your continued use of our Services following the posting of changes constitutes your acceptance of those changes.

4. Eligibility

To use our Services, you must be at least 18 years old and capable of forming a binding contract.

5. Account Registration

To access certain features of our Services, you may need to register an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Two-factor authentication (2FA) is mandatory for all user accounts due to security reasons.

6. Use of Services

You agree to use our Services only for lawful purposes and in compliance with all applicable laws.

You are prohibited from using our Services to:

• Engage in any illegal activities.
• Distribute harmful or malicious software.
• Infringe upon the intellectual property rights of others.
• Interfere with or disrupt the operation of our Services.

7. Fees and Payment

We accept the following forms of payment:

• Visa
• Mastercard

You may be required to purchase or pay a fee to access some of our services.

We may change prices at any time. All payments shall be in INR/USD.

8. FREE Forever Plan

We offer a FREE forever plan to each and every user who registers with the site.

9. FREE Trial

We offer a 14-day free trial to new users who register with the Site.

10. Cancellation

You can cancel your subscription at any time by logging into your account or contacting us using the contact information provided below.

11. User Content

You may be allowed to submit, post, or upload content (e.g., text, images, videos) to our Services (“User Content”).

By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content in connection with our Services.

12. Intellectual Property

All intellectual property rights in our Services, including software, text, graphics, logos, and trademarks, are owned by Momentum Infosystem or its licensors.

13. Prohibited Activities

• Systematically retrieve data or content without written permission.
• Trick, defraud, or mislead us and other users.
• Upload viruses or malicious code.
• Harass or abuse another person.
• Reverse engineer any software comprising the Site.
• Create user accounts by automated means.
• Use the Site for unlawful commercial activities.

14. Mobile Application License

Use License

If you access the Site via a mobile application, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application strictly in accordance with these Terms and Conditions.

15. Social Media

As part of the functionality of the Site, you may link your account with online accounts you have with third-party service providers.

16. Privacy

We care about data privacy and security. Please review our Privacy Policy:

Privacy Policy

17. Third-Party Services

Our Services may include links to third-party websites or services that are not owned or controlled by Momentum Infosystem.

18. Limitation of Liability

To the fullest extent permitted by law, Momentum Infosystem and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages.

19. Indemnification

You agree to indemnify, defend, and hold harmless Momentum Infosystem and its affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of your use of our Services.

20. Termination

We may terminate or suspend your access to our Services at any time, with or without cause, and without notice or liability to you.

21. Governing Law

These Terms will be governed by and construed in accordance with the laws of India.

22. Dispute Resolution

Any disputes arising out of or related to these Terms or your use of our Services will be resolved through binding arbitration conducted in India.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

24. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Momentum Infosystem regarding your use of our Services.

Refund Policy

1. Trial Period

Momentum Infosystem offers a 14-day free trial for new users.

2. Subscription Services

Following the free trial, if a user subscribes to any paid services, they are ineligible to receive a refund.

3. Non-Refundable Services

All Momentum Infosystem services, including subscription plans, add-ons, integrations, chatbot development, and setup charges, are non-refundable.

4. Technical Issues

If a user experiences continuous technical issues verified by our support team, a partial or full refund may be granted at Momentum Infosystem’s discretion.

5. Unauthorized Charges

In the case of unauthorized or fraudulent charges, users should contact Momentum Infosystem support immediately.

6. Cancellation Policy

A user may cancel their subscription at any time. However, the cancellation will be effective at the end of the current billing cycle.

7. Contact and Support

8. Refund Process

To request a refund, users should write to us at marketing@momentuminfosystem.com

9. Policy Amendments

Momentum Infosystem reserves the right to modify this refund policy at any time.

10. Legal Compliance

This refund policy complies with the local laws and regulations where Momentum Infosystem operates.